Shipping & warranty

Shipping

MachineBars delivers across the European Union.

Shipping rates and delivery times have not been finalised yet. Until they are published here, we confirm shipping cost and lead time per order or quote, usually within one working day.

TODO Lars: add shipping rates and delivery times before go-live.

Factory warranty

Manufacturer specification

The factory backs its bars with a 5-year warranty. This is a manufacturer claim: the exact warranty conditions come from the factory and we pass them on as such. Where a product page mentions the warranty or an IP rating (such as IP69K), it is shown with the same manufacturer label.

Your statutory rights

In addition to any factory warranty, you have your rights under Dutch and EU law: a delivered product must be in conformity with the contract. Nothing on this page limits those statutory rights.

Returns & withdrawal

DRAFT: pending legal review

Consumers in the EU have a 14-day right of withdrawal on distance purchases, counted from the day of delivery. Business (B2B) purchases can deviate from this; see the terms & conditions.

Products made to the customer's specification (for example special colour variants ordered on request) may be excluded from the right of withdrawal.

Want to return something or report a problem? Use the contact form and we will send you the return instructions.